Parts Shipping and Handling

Shipping and Handling:  Shipping and handling charges are based shipping weight of your order.  Oversized or heavy items may have an additional shipping cost and may require to be shipped truck freight.  Freight charges will be calculated at the time the order is being prepared.

Freight Companies:  For parts orders we ship via FedEx Ground, UPS Ground, Federal Express, US Postal Service, and UPS Freight in the continental US.  Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.

Delivery Time:  Please allow 2-10 business days for delivery of non-backordered items in the continental US.  Allow additional time for shipments to Alaska, Hawaii and International Orders.

Consolidated Shipments:  Entire orders will be shipped together if possible.

Parts Returns

General:   All parts returns must be postmarked no later than 30 days from the original customer shipment date.   Returns must be in new condition and must include all instructions and original packing material.   Customer pays all return shipping charges. Include a copy of your packing list with all returns.   Electrical Items are NOT Returnable.   Refunds will not be given until receipt of returned items.

Original shipping and handling charges are not refundable.   Returns must be preauthorized by J. A. LaVoie Equipment Sales, Inc., and are subject to a 15% re-stocking fee.   These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.

Return Shipping Instructions: Return via prepaid FedEx Ground, UPS Ground, Federal Express, US Postal Service, and   UPS Freight.   Insure shipment for full value of purchase.   Use original packaging.     J. A. LaVoie Equipment Sales, Inc., is not responsible for packages lost during return shipping.

Sales Tax

5% VA Sales tax is charged on all instate orders as required by law.  Tax Exempt Certificates must be faxed prior to being Exempt of Sales Tax.

Payment Methods

Visa, Mastercard, American Express. Credit card purchases verified for your protection.

Policies

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.

Secured Online Shopping

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